As we update, improve and expand WbizTool Services, this policy may change, so please refer to it periodically. By accessing the website / app or otherwise using WbizTool Services, you give us your consent to collect, store, and use the information you provide (including any changes thereto as provided by you) for any of the services that we offer.
Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to WbizTool desktop website and WbizTool mobile WAP site.
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. WbizTool aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
You have the following data protection rights:
- The right to access – You have the right to request copies of your personal data from us.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us at [email protected]
Information you give us
To avail services on WbizTool, you are required to provide following information for the registration/ login process.
- Mobile Number:
- Mobile number is used in assisting you in case of any account related queries raised by you.
- Mobile number is also used to communicate account related activities and custom offers occasionally.
- Email address: Your email address is used to communicate service alerts (your activity on WbizTool & Service related communication).Other uses :
- We verify your email address through 3rd party services to detect fraud/ unauthorised usage of WbizTool.
- We send commercial or marketing messages which we deem to be relevant to you.
All required information is service dependent and the Company may use the above said user Information to maintain, protect, and improve the WbizTool Services and for developing new services.
In case you choose to decline to submit your mobile number & email address information during registration, we will not be able to provide services to you. We will make reasonable efforts to notify you of the same at the time of opening your account.
When you register with the WbizTool Services, we contact you from time to time about updating your personal information to provide you features that we believe may benefit / interest you. By agreeing to this privacy policy, you explicitly give us consent to use your information as described in this privacy policy. If you do not agree, please do not use or access WbizTool services
Legal Basis for Processing Personal Data under GDPR
We may process your personal data under the following conditions:
- Consent: You have given your consent for processing personal data for one or more specific purposes.
- Performance of a contract: Processing is necessary for the performance of a contract with you.
- Legal obligations: Processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate interests: Processing is necessary for the purposes of the legitimate interests pursued by us.
Information we capture/ track from use of services or is obtained from third parties
We capture/ track information from your use of services. This information may be obtained from third parties in some cases. This information is used to provide best & customized service to each of our users, improve overall service delivery, devise new services, identify and reduce fraud or un-authorized use of our services and other purposes. Information tracked has been mentioned below to give details of the same.
Log information
When you use our services or view content provided by WbizTool, we automatically collect and store certain information in server logs. This includes:
- details of how you used our service
- internet protocol address.
- device event information such as crashes, system activity, hardware settings, the date and time of your request and referral URL.
- cookies that may uniquely identify your browser or your WbizTool Account.
How we use this information
We use information collected from cookies and other technologies, like pixel tags etc. to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you , to better your experience on WbizTool.
Unique application numbers
Certain services include a unique application number. This number and information about your installation (for example, the operating system type, application version number, etc..) may be sent to WbizTool when you install or uninstall that service.
How we use this information
Operating system type & version helps us in providing best experience of WbizTool for your operating system along with customizing offers displayed to you. Information about Installing and uninstalling of other services helps us in keeping track of offers that are common between these and WbizTool and thus giving you best experience and performance within the app.
Local storage
We may collect and store information locally on your device using mechanisms such as application data, caches.
How we use this information
This information is used to (a) maintain your login session on WbizTool (b) this information may also be used from time-to-time to sync with WbizTool servers and update the tasks and services that we provide to you within the app for your next usage.
Cookies and similar technologies
We and our partners use various technologies to collect and store information when you visit a WbizTool service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or WbizTool features that may appear on other sites or various SDKs we use for product Analytics that help us analyse the traffic.
How we use this information
We use information collected from cookies and other technologies like pixel tags, Postbacks etc. to improve your user experience and the overall quality of our services. We use multiple tools & 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to give you best experience within WbizTool.
Information we share
We do not share your personal information with companies, organizations and individuals outside of WbizTool & its partner companies unless one of the following circumstances applies:
With your consent
- We will share device level information with companies, organizations or individuals outside of WbizTool when we have your consent to do so. When you agree to our Privacy Policy, you provide us consent to share your device level information (mainly used for analytics and marketing purpose). We do not share your personally identifiable information with any entity outside WbizTool.
Service Providers and Analytics
We use certain third-party service providers to help us operate and improve our services. These providers have limited access to your information only to perform specific tasks on our behalf and are obligated to protect it. We do not sell or rent your personal information to third parties.
We may use analytics services to help us understand how our app is used, such as:
- Website usage patterns and performance metrics
- Error reports and technical diagnostics
- Feature adoption and user engagement
For external processing
- We provide information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with Privacy Policy and any other appropriate confidentiality and security measures.
For legal reasons
We will share personal information with companies, organizations or individuals outside of WbizTool & its partner companies due to various legal reasons
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent, or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property or safety of WbizTool & its partner companies, our users or the public as required or permitted by law.
We may share non-personally identifiable information with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control. Your visit and any dispute over privacy are subject to this policy and our terms and conditions, including limitations on damages.
We will only share your personal information with other companies or individuals outside of WbizTool & its partner companies in the following circumstances:
- As necessary to process your transactions and to maintain your account.
- To complete your registration for a service provided by a third party
The information that we collect, including information obtained from third parties, is shared with our affiliates, meaning other companies owned, controlled or are in partnership with WbizTool. Our affiliates, which can be financial and nonfinancial entities, will use such information for their everyday business purposes.
Links to third party sites / services
WbizTool Site/ App may include links to other websites or apps. Such sites are governed by their respective privacy policies, which are beyond our control. Once you click on those links, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.
Any information you provide directly to a third party merchant; website or application is not covered by this privacy notice. We are not responsible for the privacy or security practices of merchants or other third parties with whom you choose to share your personal information directly. We encourage you to review the privacy policies of any third party to whom you choose to share your personal information directly.
Information Security
WbizTool has security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Security of Data
We are committed to protecting your data. We implement appropriate and reasonable technical and organizational security measures designed to safeguard the personal information and campaign data we process against unauthorized access, use, disclosure, alteration, or destruction. Our security measures include:
- Encryption: Data is encrypted both in transit (using technologies like SSL/TLS) and at rest on our servers.
- Regular Security Reviews: We routinely review our systems and processes to identify and address potential vulnerabilities.
However, it's crucial to understand that no method of transmission over the Internet or electronic storage is entirely secure. While we strive for the highest level of protection, we cannot guarantee the absolute security of your information.
Google Sheets Integration
When you connect your Google account for Google Sheets integration, we access and process the following:
- Spreadsheet Data: We read data from Google Sheets you select to extract information for automated messaging campaigns
- Google Account Info: Your email address to identify your connection
- OAuth Tokens: Secure credentials to maintain access to your selected spreadsheets
This data is used exclusively for:
- Reading phone numbers and message content from your spreadsheets
- Processing scheduling information for automated message delivery
- Monitoring spreadsheet changes to trigger automated workflows
Your Control: You can disconnect your Google account at any time from your dashboard, which immediately stops all access to your Google data. We do not share your Google Sheets data with third parties.
Grievance Contact Information
In the event you have any grievance relating to the processing of information provided by you, you may contact us at [email protected] .
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.